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Incident reporting

How to report a significant incident under North Macedonia’s cybersecurity law

The Law on Security of Network and Information Systems (an unofficial English title) sets deadlines that start the moment you become aware of a significant incident. Here is who reports, to whom, when, and how to prepare before anything happens.

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Who has to report

The duty applies to the entities the law covers: public institutions, and essential and important entities in the sectors that apply now, namely energy, transport, banking, financial market, health, digital infrastructure and business-to-business ICT service management. Some providers are covered regardless of size, including public electronic-communications providers, trust service providers, DNS providers and domain registrars.

Size follows the classification in the Company Law, not the EU definition of small and medium-sized enterprises. Sectors 8 to 16 of the law, such as food, manufacturing and digital providers, are deferred until EU accession.

Who you report to

Entities register and report through the single cybersecurity portal run by the Ministry of Digital Transformation (MDT). Which authority handles your report depends on who you are:

  • Private-sector entities in scope report to MKD-CIRT, the national CSIRT within the Agency for Electronic Communications (AEK).
  • The Government, ministries, state administration bodies and municipalities fall under MDT, which runs MKD-GOV-CSIRT.
  • Sector laws can appoint other competent authorities and CSIRTs for their sectors.

The deadlines

The three-hour first notice covers a significant incident and/or a significant cyber threat; the later reports cover significant incidents. The deadlines run from the moment you become aware, except where the table says otherwise.

WhenWhat
Immediately, at the latest within 3 hoursFirst notice to the competent CSIRT
24 hoursEarly warning
72 hoursIncident notification
On requestIntermediate report
1 month after the notificationFinal report; if the incident is still ongoing, a progress report first, then the final report within one month of resolution

Special deadlines

  • Trust service providers report within 24 hours.
  • If a serious cyber threat endangers the recipients of your services, tell them, where possible by the next working day at the latest, about the measures or remedies they can take.

What counts as significant

Each competent authority sets its own methodology for when an incident is significant. MDT publishes its methodology on its website, and its rulebook on the reporting procedure for the Government and municipalities was published in Official Gazette no. 141/2026. AEK adopted its rulebook on reporting to MKD-CIRT on 15 July 2026.

AEK’s thresholds for the private sector were in public consultation in July 2026, and when we checked in October 2026 their adoption had not been confirmed. Check the current version with MKD-CIRT.

Prepare before it happens

  • Register on the cybersecurity portal and keep your contact details current.
  • Decide who declares an incident significant and who files the notice, with a deputy for nights, weekends and holidays.
  • Keep a short internal checklist (when you became aware, which systems are affected, what you have done so far) so the first notice goes out fast.
  • Keep logs and evidence from the start: you will need the timeline for the 72-hour notification and the final report.
  • Rehearse the procedure once a year, alongside the annual risk assessment and training the law requires from management.
  • Agree in advance how you will inform the recipients of your services if a serious cyber threat endangers them.

How we help

Incident response & forensics: Plans, playbooks and exercises before an incident; containment, forensics and reporting support when one happens.

Frequently asked questions

Does the three-hour deadline run from when the incident happened?
No. It runs from when you become aware of the significant incident or significant cyber threat. The first notice goes out immediately, and at the latest within three hours.
Does the law apply to every company in North Macedonia?
No. It applies to public institutions and to medium and large entities in the sectors that apply now, plus some providers regardless of size. Sectors 8 to 16 are deferred until EU accession.
Who imposes fines?
A court, in misdemeanour proceedings, not MKD-CIRT or MDT. Fines reach up to 2% of total annual revenue in the previous business year for essential entities, and up to 1.4% for important entities.

Sources

  1. Law on Security of Network and Information Systems, Official Gazette no. 135/2025 (PDF, Macedonian)
  2. MDT: cybersecurity documents and bylaws (Macedonian)
  3. Directive (EU) 2022/2555 (NIS2)

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